Frequently Asked Questions
Everything you need to know about our premium sea salts and gourmet seasonings.
What is the difference between sea salt and regular table salt?
Unlike highly processed table salt, our sea salt is harvested through evaporation from ocean water or salt lakes. It retains natural minerals like magnesium, calcium, and potassium, which provide a more complex flavor profile and a variety of textures.
Are your salts organic and non-GMO?
While salt itself is a mineral and cannot be certified organic under USDA guidelines, we ensure all our products are non-GMO, gluten-free, and free from artificial anti-caking agents or chemical additives.
How should I store my gourmet salts to maintain freshness?
We recommend storing your salts in a cool, dry place away from direct sunlight. Since salt is a natural preservative, it does not expire, but flavored or smoked salts may lose their aroma intensity over 12-24 months if not sealed tightly.
Do you offer bulk pricing for restaurants or wholesale?
Yes, we offer competitive bulk pricing and wholesale accounts for culinary professionals and food manufacturers. Please visit our 'Wholesale' page or contact our support team for a custom quote.
How long does shipping take and do you ship internationally?
Standard shipping typically takes 3-5 business days within the continental US. We also offer international shipping to select countries; rates and delivery times are calculated at checkout based on the weight of your order.
What is your return policy if I am not satisfied?
We want you to love your seasoning. If you are unsatisfied with your purchase, you can return unopened items within 30 days for a full refund. For food safety reasons, we cannot accept returns on opened products unless there is a quality defect.